Mail Services

Mailroom Policies

Packages are held in the locker for 24 hours, after which they will be pulled from the locker and held behind the mailroom window. Students will then need to pick them up during normal business hours at the counter. Students will receive an email from Pcmail@providence.edu informing them of the location change. Any items left for 15 days will be returned to the sender. If you are sick or away from campus for an extended period, send an email to pcmail@providence.edu to request that your packages be held if you will be returning to retrieve them.

• All Providence College full-time students are assigned a Friar Stop Number (FS#) to use when receiving mail/packages on campus. Please include this on all packages!
• Undergraduate students retain the same Friar Stop Number throughout their stay at the College
• Students have 24/7 access to the lockers using their PC Cards to swipe in after hours.
• Packages should be limited to 40 lbs. or less, mail services reserve the right to refuse overweight packages.
• Please do not ship furniture
• Letter mail and oversized packages (that don’t fit in the lockers) can be picked up at the window in Mail Services during regular business hours.

Perishable packages delivered via USPS, UPS and FedEx such as cupcakes, Hello Fresh, Fruit Boxes and other such deliveries will only be held if space allows in our refrigerator for a maximum of 5 days, after that these items will be disposed of. There are times when we do not have any space available for these types of items, in which case your item will be placed in a locker and marked as perishable so that you retrieve them as quickly as possible.

What Happens to Mail/Packages That Are Not Picked Up?

USPS no longer allows forwarding of mail. Amazon, FedEx and UPS do not allow forwarding. These items will also be returned to the sender.

Your Mail After Academic Sessions (Fall and Spring)

Students must pick up all mail and packages before leaving campus at the end of each on-campus session. Any items that have not been picked up within one week of the last on-campus classes will be returned to the sender unless Mail Services is notified by email that the student will be picking them up at another time.

Summer Break

• If you remain on-campus during summer break, contact Mail Services to continue picking up your mail and packages at the Friar Station Mailroom.
• If you are moving off campus but will still be picking up your mail and packages throughout the summer in the Friar Station mailroom, you will need to notify Mail Services by email.

Separation from the College (Graduation, LOA, Withdraw)

• It is your responsibility to inform all correspondents (banks, magazine, subscriptions, and family) of your new address.
• Mail services cannot be responsible for mail that is sent to the student after he/she is no longer a student. Again, all mail will be returned to the sender.

Please contact PC Mail Services pcmail@providence.edu with questions, or to send notification of on/off campus status.